Guide for referring clinicians

When to consider a psychiatric medication evaluation

Therapists and counselors are often the first person a client asks about medication. This is a practical, non-prescriptive guide to the situations where an evaluation may be worth discussing, what information makes a referral more useful, and what an evaluation can and cannot promise.

By Kevin Lazar, MSN, APRN, PMHNP-BC · Published and clinically reviewed July 27, 2026 · Editorial standards

This is professional education, not clinical direction. It does not tell you when to refer a particular client, and it is not a decision rule. Clinical judgment, your scope of practice, and your client's preferences come first.

Situations where an evaluation may be worth discussing

These are common reasons clinicians raise the question. None of them means medication is indicated, and any one of them can have explanations that have nothing to do with prescribing.

  • Symptoms remain functionally limiting despite a reasonable course of therapy, and the client wants to discuss additional options.
  • Symptom severity is interfering with the client's ability to participate in therapy itself.
  • Sleep, appetite, concentration, or energy changes are prominent and persistent.
  • The client asks directly about medication and wants an informed conversation rather than a referral to "someone who prescribes."
  • Attention or executive-function concerns are affecting school or work and have not been formally assessed.
  • The client is currently prescribed a psychiatric medication by a clinician who is not managing it closely, or wants a second opinion on an existing regimen.
  • A prior medication trial was stopped for unclear reasons, and the history is worth sorting out carefully.

Symptoms that look psychiatric can also reflect medical conditions, substance use, medication side effects, sleep disorders, or life circumstances. A careful history is part of what an evaluation is for.

What information makes a referral more useful

Clients rarely arrive with a complete picture, and you are often the person who has it. With the client's written authorization, the following are genuinely helpful:

  • How long the current symptoms have been present, and what has changed recently.
  • What has already been tried in therapy, and what the response has been.
  • Prior medication trials, including what helped, what caused side effects, and what was stopped.
  • Relevant medical history, current prescriptions, over-the-counter medicines, and supplements.
  • Substance use history, when known.
  • Safety history and any current concerns.
  • School or work documentation, when attention or functioning is part of the question.
  • What the client is hoping will be different.

If a release is not in place, none of this can be exchanged. It is usually easier to raise authorization with the client at the time of referral than after the first appointment.

What an evaluation does and does not include

An evaluation is an assessment and a conversation about options. It typically covers current symptoms and onset, functional impact, prior treatment, medical and family history, sleep, substance use, and safety, followed by a plain-language explanation of the clinical impression and reasonable next steps.

It does not come with guarantees. A first visit may end with monitoring, further assessment, a recommendation to continue therapy alone, a referral elsewhere, or a medication discussion. Requesting an appointment does not guarantee acceptance, a diagnosis, or a prescription. No specific medication, including stimulants or other controlled substances, is promised or guaranteed before an evaluation. Medication decisions are individualized and based on clinical appropriateness, safety, and applicable regulations.

How a referral fits alongside existing therapy

Wellness RX provides psychiatric evaluation, medication management, and psychotherapy. A referral for a medication evaluation does not assume any change to a client's existing therapy, and many referrals are exactly that: a medication question, while the client continues therapy with the clinician who referred them. What a client's care ends up including is decided with the client after the evaluation. If you are referring specifically for medication management, saying so in the referral helps set the agenda for the first visit.

Collaboration is possible and welcome, and it depends on the client's written authorization covering the specific exchange of information. With that in place, the practical items usually worth agreeing on are who is monitoring which symptoms, how a medication change gets communicated, and what each of you would want to hear about promptly. Without authorization, no clinical information can be shared in either direction, and no coordination can be promised in advance.

What this practice does not provide

Naming the boundaries up front saves your clients a misrouted referral:

  • No autism diagnostic evaluations.
  • No emergency, crisis, or after-hours coverage. Wellness RX does not monitor messages continuously.
  • No inpatient, residential, or higher-level-of-care admission.
  • No guarantee of any specific medication, and no controlled-substance commitments before an evaluation.
  • No care for clients who are physically located outside New Mexico at the time of the visit.

Crisis boundary

A referral is not a crisis plan. If a client is in immediate danger, call 911. For a mental-health crisis, call or text 988, or use the New Mexico Crisis and Access Line at 1-855-662-7474. Wellness RX is not an emergency service and does not monitor website messages continuously. A pending or scheduled appointment should never be treated as crisis coverage.

Who can be referred

  • Ages: children age 6 and older, adolescents, and adults.
  • Location: patients physically located in New Mexico at the time of their telehealth visits. Washington is not active.
  • Format: telehealth by secure video.
  • Insurance: in-network in New Mexico with Aetna, Blue Cross and Blue Shield of New Mexico, Carelon Behavioral Health, and Cigna. Participation may vary by plan and is subject to change, and each patient's specific benefits are verified before the appointment.

The separate cash-pay metabolic-health program is not part of this referral pathway and is not billed to insurance.

How to refer

There is no referral form to complete. Clients schedule directly, and their benefits are verified before the visit.

  • Send your client to the Headway booking page, where they can check their insurance and choose a time.
  • Use the printable provider referral page if you would rather hand your client a sheet with a QR code.
  • Call or text (505) 226-4451 with a general, non-clinical question about fit. Please do not send protected health information by email or text.

Related guides

Sources and further reading

Educational information only. This page is written for licensed professionals and does not provide a diagnosis, individualized medical advice, or clinical direction for any specific client. It does not create a provider-patient or consulting relationship. In an emergency, call 911, call or text 988, or go to the nearest emergency department.